Accessibility

How we make Knack usable for all people, regardless of disability type or severity of impairment

Jacob Robinson avatar
Written by Jacob Robinson
Updated over a week ago

Accessibility Assistance

If you have difficulty using or accessing any element of this website or on any Knack mobile app or tool, please feel free to call us at (813) 330-0287 or email us at support@joinknack.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Goal of Accessibility for All

Knack strives to provide a positive user experience to all our users, and we aim to promote accessibility and inclusion. Our goal is to ensure students have access to quality academic support through our platform.

Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Knack's website a successful and enjoyable experience.

Actions

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website. We are engaged in an ongoing relationship with experienced accessibility consultant, Allyant, to audit and provide recommendations to increase our site's accessibility.

Ongoing effort

Although we are proud of the efforts that we have completed and that are in progress, we at Knack view accessibility as an ongoing effort as Knack's services and web accessibility standards continue to evolve.

Have feedback?

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website.

- Email us at support@joinknack.com

- Call us at (813) 330-0287

- Visit our contact page

For more information and support, check out our Help Center or chat with us by clicking the bubble in the bottom right corner of any page.

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