All Knack users must abide by the Knack Terms and Conditions and their individual school's honor code when using the Knack platform.

Your safety is of the utmost importance to us. 

Here are some best practices we recommend you follow to have a safe and enjoyable experience. 

Have a conversation to get familiar
Before you have a session, get to know who you'll be working with. Send them a message introducing yourself and ask any questions or clarify any details before you schedule a session.
 
Choose a safe and convenient location
When meeting up, we recommend staying on campus or near campus. Choose a location that is public, convenient, and comfortable to ensure a safe and focused environment. Libraries, coffee shops, and housing common areas are often the perfect places!

Use reliable transportation
If you do not have your own transportation or reliable public transportation, contact Support about testing a new loyalty program.

Maintain your privacy
Until you are completely comfortable with the student/tutor, don't share any personal or contact information. You alone are responsible for the information you communicate. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it and report the user to Support immediately.

You can say "No"

You are never obligated to accept a particular tutoring opportunity. If something about the opportunity doesn’t appeal to you, it's okay to politely say no and wait for the next one. If necessary, report the user to Support immediately.

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