You have two options for managing the completion of your session. You can either use the session timer or you can manually log the completed session.

The session timer allows you to easily record the duration of your session. Using the session timer ensures complete accuracy, transparency, and automatic transfer of payments.

Timing the Session

When a scheduled session is ready to begin, both you and the student will start the session timer.

Logging the Session

If you forget to start the session timer for the session, you can manually log the session duration by clicking Log Session Time. This will automatically complete the session and bill the student.


What if a session runs longer or shorter than expected?

Your session is billed and prorated exactly to the minute.

If the session runs long, make sure the student is aware of the time and ask them if they wish to continue. If they agree, keep the timer running – this will ensure that you are paid for the extra time.

If the session ends early, simply hit stop on the timer to conclude the session.

What if I charge the student the wrong amount?

Depending on the situation, if you charged the student less than you were supposed to, you may be able to have another session that covers the difference.
If you charged the student more than you were supposed to, reach out to support and we'll get the session corrected!

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