Rescheduling/Canceling a session
If you need to reschedule or cancel a session you can do so directly from the session request. We suggest letting the tutor know ASAP.
Student Cancellation Fees
You may cancel without charge up to one hour before the session begins.
If your session is scheduled to begin within the hour, you will be charged a $5 cancellation fee.
If you just sent the request and session is scheduled to begin within the hour, you have a five minute grace period to cancel. After that, there will be a $5 cancellation fee.