We require users on Knack to have an email associated with their account. We'll ask you to provide your email when signing up. This is done either when you first log in through your school account/email or when you provide a personal one to associate your account with.

Your email is collected as the primary contact method on your account. It's used to prevent duplicate accounts from being created and to reach out to you if needed! You won't receive spam emails.

Is my email secure?

Yes! Only Knack and your school's administrator have your email. We do not share your email with anyone else.

How can I change the email associated with my account?

You can do this in your account by going to Account Settings → Edit Account Details!

If you are on the mobile app, you can go to Profile → Settings → Edit Account Details.

For more information and support, check out our Help Center or chat with us by clicking the bubble in the bottom right corner of any page.