Tutoring Referrals allow Faculty and Administrators to formally refer students to tutoring for specific courses. This can help students become aware of the tutoring resources available to them through Knack.
Creating a Tutoring Referral
To create a referral, head to Referrals in the Knack Dashboard.
On the Referrals page, you’ll be able to enter the student’s information and details about the referral.
Enter the student's email address.
Select the course you’d like to refer the student for.
Add a personalized message to the student, if desired.
Click Send referral.
The student will then receive an email encouraging them to use the tutoring services available to them on Knack.
What happens after a referral is sent?
Once a referral is sent, you can track it from the Referrals page in the Dashboard.
Each referral will display information such as:
Student
Course
Status
Note
Referral date
Referred by
The referral will initially have a Pending status.
If the student successfully completes a tutoring session for the referred course, the referral will automatically update to Fulfilled.
Administrators can click on the Fulfilled status to view the corresponding tutoring session.
Note: Referrals automatically expire at the end of each academic term.
Referring multiple students
You can create referrals for individual students or for a list of students at once. This makes it easier to refer multiple students who may benefit from tutoring in the same course.
FAQs
Who can create tutoring referrals?
Tutoring Referrals are available to users with Faculty and Administrator roles in the Knack Dashboard.
What information do I need to create a referral?
You'll need the student's email address and the course you'd like to refer them for. You can also include an optional personalized message.
How will the student know they were referred?
The student will receive an email with information about the tutoring referral and an invitation to use the tutoring services available to them on Knack.
When does a referral become Fulfilled?
A referral will automatically change to Fulfilled when the student successfully completes a tutoring session for the referred course.
Can I see the tutoring session associated with a fulfilled referral?
Yes! Administrators can click on the Fulfilled status to view the corresponding tutoring session.
When do referrals expire?
Referrals automatically expire at the end of each academic term.
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