Once you have found a tutor of your liking, send them a session request to schedule a day/time/location to meet. You can request the session by clicking the Request session button on the tutor's profile or through your messages with them!
On the Request session page, you'll be asked to:
Select a course—from the course catalog provided by your university
Set a date and time for the session—which can be changed by you or the tutor at a later time
Set a recurrence—being once or weekly (up to 15 sessions)
Set an expected duration—in 30 minute intervals, although the actual session can run for a shorter or longer amount of time (up to 1.5 hours per session)
Set a location—where the session will take place; either in-person or online
Select a location—if you choose to meet in-person
Invite students (optional)—where you can ask fellow students to join your session or set the session to public and allow any students to join it
Write a message (optional)—to let your tutor know any details before the session
Your tutor can either accept the request, propose changes to the session details (different day/time, location, etc.), or message you to chat.
Recurring Sessions
If you foresee you'll need to hold multiple sessions with your tutor, you're able to schedule weekly sessions in one go with the Recurring feature! To have a closer look at how the feature works, please check out the short tutorial below by our Product/UX Designer, Hae-Yang Chang!
FAQs
How long can tutoring sessions last?
Each individual tutoring sessions has a max duration of 1.5 hours. This is because studies have shown that the ideal length of a peer-to-peer tutoring session falls between 30 minutes to 1.5 hours. To learn more, refer to this help article.
Can I share any documents or images with my tutor through Knack?
You may want to share a specific non-graded assignment or practice with your tutor, so that they can prep before the session or know exactly what problems you are looking for help with.
To do this, navigate to the sessions tab and select the session you would like to upload a to. Once in this view, you will see an option to upload a file (via drag & drop or browse files). Once uploaded, all users invited to the session will see these files.
Is there a way to send a link to my tutor?
Yes! You can send a link to the tutor through your inbox and/or by posting the link in the session description section when scheduling/editing the session!
Not what you're looking for?
If you are creating a session as a tutor, check out this article!
For information about joining an open session, check out this article.
For more information and support, check out our help center or chat with us by clicking the bubble in the bottom right corner of any page.