Rescheduling or Canceling a Session

If you need to reschedule or cancel a session, you can do so directly from the session request. We suggest letting the tutor know ASAP.

Student Cancellation Fees

  • You may cancel without charge up to one hour before the session begins.
  • If your session is scheduled to begin within the hour, you will be charged a $5 cancellation fee.
  • If you just sent the request and session is scheduled to begin within the hour, you have a five minute grace period to cancel. After that, there will be a $5 cancellation fee.
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