Knack

Peer tutoring when you need it, where you need it

Knack Tutoring

Student FAQs

Jacob Robinson

Farah Buzzo

Finding a Tutor, having a session, and giving Kredit

Students

To find your perfect tutor, complete the Request a Tutor form and have tutors respond with their best offers to help

Finding a Tutor

How to manually search for a tutor by name or by course

Searching for a Specific Tutor

Messaging a Tutor

Becoming a Tutor

How to decide when you should schedule a session with peer tutor versus hopping into an on-demand session with a professional tutor

Peer Tutor vs. Professional Tutor: When to use which?

Viewing session requests, scheduled sessions, and past sessions

Your Sessions

Setting session details to schedule a session

Scheduling a Tutoring Session

Joining a Tutoring Session

How to request, invite other students to, and start a group session

Booking a Group Session

Starting and Ending a Session

How to schedule and facilitate online sessions on Knack

Having an Online Session

What if I can't make it to a scheduled tutoring session?

Rescheduling a Session

Canceling a Session

Have an issue with a session? Dispute it to let us know!

Disputing a Session

Students are able to receive tutoring for up to 3 hours per week for each course. Keep reading to learn why.

How Much Tutoring Can you Receive in a Week?

Recapping your session as a student here on Knack is important to both Students and Knack. Learn more about why here!

Session Recap

Having a Session

From ⭐️ to ⭐️⭐️⭐️⭐️⭐️ + a truthful review

Rating & Reviewing Your Tutor

Discover Student Programs

Giving Kredit

An overview of asynchronous support, when to use it, and why you should use it

What is Asynchronous Support?

How to view and edit asynchronous support submissions

How to View and Edit Submissions

How to submit questions and papers for asynchronous support

How to Submit an Asynchronous Request

Asynchronous Support

Learn how to connect with an on-demand tutor

How to Connect with an On-Demand Tutor

How to get the most out of your on-demand sessions

Best Practices for On-Demand Sessions

On-Demand Sessions

Knack Notes

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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